Frequently Asked Questions
- Where is Westerra building this
year?
- How long have you been building?
- Where were you building last
year?
- Where can I go to see a built
home?
- Do you have a model home?
- How long does it take to build a
home?
- If the floor plan shows an optional
fireplace do I have to put the fireplace exactly where
shown?
- Can we bring our own plan?
- If I want to move a window, is that
possible?
- My dining room hutch will not fit in
front of the dining room window. Can I move the window
over?
- I like this floor plan, but I like that
exterior?
- If I want hardwood floors, can I add them
to my plan?
- Is it okay to visit and walk around in
my home while it's under construction?
- When do we get our keys?
- Do I need to contact the utilities myself
to have the account in my name?
- Where do I get my Canada Post mail and postal
code?
- How do I know where my lot lines
are?
- When will my landscaping and driveway be
done?
1. Where is Westerra
building this year?
Currently Westerra is building new homes in Kemptville at the
Forest Creek sub-division, on Westerra Way, which is the street
immediately behind the Canadian Tire store on County Road 43.
In addition, we are planning to release adult-lifestyle bungalow
townhomes at our Kempten Park sub-division (also in North
Grenville).
2. How long have you been
building?
Westerra has been building homes for over five years and the new
home warranty corporation, Tarion, keeps a record of all builders
and any issues with them. Please visit the Tarion
website ( www.tarion.com )
and search for Westerra Homes (or builder no. 37806) to
confirm our "conciliation-free" record.
3. Where were you
building last year?
In 2010, Westerra Homes was building homes in the Forest Creek
sub-division (in Kemptville, North Grenville) and we are almost
soldout there, a full year ahead of schedule. We
are now preparing to release a new sub-division called
Kempten Park, also located in North Grenville (Kemptville).
4. Where can I go to see a
built home?
You can view previously built homes in the Forest Creek
sub-division in Kemptville. In addition you can visit our
model home in Kemptville that is open from 11:00 to 5:00 PM seven
days a week on Westerra Way. (Note: The model home
is closed on holidays).
5. Do you have a model
home?
Our current model home is located in the Forest Creek
sub-division in Kemptville. (just look for the yellow and blue
flags on Westerra Way) immediately behind the Canadian Tire store
on County Road 43 in Kemptville.
6. How long
does it take to build a home?
Depending on the time of year, Westerra builds homes within
120 (spring, summer, fall) to 150 days (in winter).
7. If the
floor plan shows an optional fireplace do I have to put the
fireplace exactly where shown?
No, all optional items that are shown on some of the floor plans
can be moved within the floor plan as long as it does not become a
structural change.
8. Can we bring our own
plan?
Yes, we will review and quote a price based on your plan,
however the house design needs to fit into a standard lot size. The
standard lot we are working with has a maximum 42 x 60 foot
building envelope.
9. If I want to move
a window, is that possible?
Yes, moving a window or windows is possible within the
floor plan as long as it does not affect a structural issue.
10. My dining room
hutch will not fit in front of the dining room window. Can I move
the window over?
Yes, moving a window is possible within the floor plan as long
as it does not affect a structural issue.
11. I like this floor
plan, but I like that exterior?
Matching an exterior view from one plan and an interior floor
plan from another is possible, as long as the two are
compatible.
12. If I want hardwood
floors, can I add them to my plan?
Yes, however it is an upgrade. Westerra has built its
reputation on providing you a custom home design at sub-division
pricing. We customize our house plans to fit your lifestyle
and wishes.
13. Is it okay to
visit and walk around in my home while it's under
construction?
Yes, however we request that you schedule your visits with our
office and we will be happy to walk you through your "under
construction" home and we can also answer any questions in the
process.
As you know, a lot is going on with your home during the
construction process. There are many dangerous conditions on a job
site that are not always easy to see.
14. When do we get our keys?
Your lawyer will release your keys to you after the electronic
title transfer is complete on your closing day. This may take up to
the end of the business day on your day of closing. It is safe to
say you will normally receive your keys on the date of closing at
around 4:00 p.m.
15. Do I need to contact
the utilities myself to have the account in my name?
Yes, you need to ensure that your lawyer contacts the
hydro, gas and water utilities to notify them of the change of
ownership. Please verify with your lawyer that these have
been transferred. We recommend you take your own reading on the day
of closing to verify against your first bill.
16. Where do I get my Canada Post
mail and postal code?
The Forest Creek sub-division has it's own postal mailbox
at the edge of the sub-division and you will be given a key by the
local Canada Post Office location.
17. How do I know where
my lot lines are?
You may find survey pins on your lot, but do not rely on these
pins as they may have been moved during grading & landscaping.
Westerra does not go back to survey the lot lines after the closing
date, therefore we recommend hiring a qualified surveyor to locate
you lot lines prior to installing fences, hedges or boundary
feature. This will ensure you are not encroaching on the adjoining
properties.
18. When will my
landscaping and driveway be done?
Due to time of year weather conditions, it may take up to the
fall of the year following your occupancy before your sod,
tree and driveway are completed. It is required to allow for
proper ground settlement and compaction over the course of one
winter before paving your driveway in the next fall season. This
will ensure a higher-quality driveway that will last for years to
come. Weather permitting, sod will be put down just
before your move in date. There are better times of the year to
plant trees and we will endeavour to plant your front lawn tree as
soon as environmental onditions and supply allow. All
exterior work is weather permitting.